DentistryCourse bundleManagement
Nine practice-management courses in one bundle — communication, case presentation, leadership and the business of dentistry
With Management and communication in dental practice you get nine separate programmes, 323 lessons and just over 129 hours of teaching focused on everything that happens around the chair rather than in it. Frank Spear, Gregg Kinzer, Devang Patel, Imtiaz Manji, Amy Morgan and more than twenty other clinicians, coaches and marketers cover patient conversations, decision-tree treatment planning, team leadership, billing, marketing and long-term succession.
- 9courses
- 323lessons
- 129 hof teaching
- 28instructors
What you’ll be able to do
- Build rapport and discuss options so that treatment acceptance rises without pressure selling
- Work through more than 20 treatment-planning decision trees, from tooth display problems to a missing central incisor
- Set fees for complex interdisciplinary cases and show patients realistic predicted outcomes
- Assign roles, hire, review performance and motivate staff as a practice leader
- Handle difficult conversations about cost, scheduling, insurance and negative reviews
- Plan billing, marketing, associate pay and succession for a practice that lasts
Inside the course
Talking with patients
Devang Patel shares the rapport techniques that, in his view, did more for his full-mouth practice than any postgraduate degree. A separate patient-experience course prepares front-desk, hygiene and operatory staff for objections and complaints, and treats stress as something a team can learn to use.
Planning and presenting the case
The Spear faculty course on treatment planning is built around decision trees: each one lists the clinical parameters to check, the options with their risks and benefits, and before-and-after photographs to compare with your own patient. It closes with fee setting for interdisciplinary work.
Systems, leadership and team alignment
Shorter programmes deal with clinic management systems, strategic planning and human-centred leadership — hiring, legal pitfalls, performance management and recognising achievements. The 32-hour Practice Playbook ties communication and care protocols together across the whole team.
Running the business for the long term
Two large business courses (over 31 hours each) cover medical billing, finance, digital marketing, ergonomics, associate compensation, partnerships, practice transitions and succession planning.
Built for
- Practice ownersOne library covering leadership, finance and growth instead of buying courses one by one.
- Associates planning to open or buy a practiceBusiness foundations, transitions and partnership models explained by experienced owners.
- Office managers and team leadsScripts and systems for patient conversations, scheduling and staff management.
Curriculum
Courses in the bundle (129 h 09 min) 9 courses
- Communication in Dentistry Course (5 h)
- The Art of Treatment Planning and Case Presentation (11 h 53 min)
- Development of an Effective Clinic Management System (3 h 18 min)
- The Comprehensive Practice Playbook: Systems for Communication and Care (32 h 15 min)
- Mastering the Patient Experience: Communication, Difficult Conversations, Connection & Resilience in Dentistry (4 h 37 min)
- The Business of Dentistry: Mastering Billing, Marketing, Finance & Growth (31 h 45 min)
- The Business of Dentistry: Building a Successful Practice for Life (31 h 19 min)
- Intentional Growth Through Strategic Planning, Patient Experience, and Team Alignment (4 h 42 min)
- Leading the Team: Human-Centered Leadership & Communication in the Dental Practice (4 h 20 min)
Before you buy
Are these nine courses also sold individually?
Several of them may appear as separate products in the catalogue, so check your library before buying to avoid paying twice for the same lessons.
Is there clinical hands-on content?
Very little. Apart from the treatment-planning decision trees, the focus is communication, leadership and business rather than operative technique.
Is it relevant outside the United States?
Most instructors practise in the US, so sections on insurance, medical billing and legal hiring issues reflect that system; the communication and leadership material travels well.
Do I get CME credit or a certificate?
No. Clinicapedia provides the educational content only — no CME or CE credits, MOC points or certificates of completion are included with this product.
Specifications
| Format | Online video course bundle |
|---|---|
| Instructors | Frank Spear, Gregg Kinzer, Devang Patel and 25 others |
| Contents | 9 courses · 323 lessons |
| Duration | 129 h 09 min |
| Access | Lifetime, self-paced |
| Department | Dentistry |
| Delivery | Instant download · lifetime re-download |
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