DentistryOnline courseManagement
Talk treatment without the hard sell: rapport, fee conversations and patient objections from a full-mouth dentist
UK dentist Devang Patel attributes much of his success in full-mouth work to the way he speaks with patients, and Communication in Dentistry Course passes those habits on. Eleven lessons totalling about five hours follow the consultation from building rapport and running the exam to presenting a plan, discussing fees, handling concerns and avoiding the classic mistakes.
- 11lessons
- 5 hof video
What you’ll be able to do
- Build rapport quickly with new patients
- Narrate the clinical examination so patients understand their situation
- Present treatment solutions in a clear, visual way
- Discuss fees calmly and confidently
- Answer common patient concerns and avoid communication errors
Inside the course
Why it matters and how rapport forms
After a short welcome, Patel explains what better communication does for a career, then spends almost 50 minutes on the specific behaviours that create trust.
The consultation, step by step
Separate lessons deal with the exam, talking through the current situation, describing what treatment will look like, and presenting costs — the moments where acceptance is usually won or lost.
Objections, pitfalls and top tips
A lesson on typical patient worries is followed by two parts on common mistakes and a closing list of his most useful tips.
About Devang Patel
Qualified in 2004, he focuses on esthetic, restorative and implant dentistry and completed a full-time MSc at the Eastman Dental Institute with distinction.
Built for
- Dentists presenting larger casesA calm structure for complex treatment conversations.
- Young associatesCommunication skills rarely taught at dental school.
- Treatment coordinatorsA shared script for fees and patient questions.
Curriculum
Lessons (about 5 h) 11 lessons
- Introduction (2 min)
- Why communication is important (21 min)
- Rapport building (49 min)
- Clinical exam (15 min)
- Discussion of current situation (20 min)
- Presenting solutions (38 min)
- Discussing fees (25 min)
- Answering patient’s concerns (25 min)
- Common mistakes – Part 1 (36 min)
- Common mistakes – Part 2 (38 min)
- Top tips (26 min)
Before you buy
The lessons add up to less than five hours — why?
The listed lesson times total about 4 h 55 min, which rounds to the five hours quoted.
Is it aimed at a particular market?
Patel practises in the UK; the principles are general, but fee conversations may feel closer to private-practice settings.
Are clinical techniques included?
No, it is purely about communication with patients.
Do I get CME credit or a certificate?
No. Clinicapedia provides the educational content only — no CME or CE credits, MOC points or certificates of completion are included with this product.
Specifications
| Format | Online video masterclass |
|---|---|
| Instructor | Devang Patel |
| Contents | 11 lessons |
| Duration | About 5 hours |
| Access | Lifetime, self-paced |
| Department | Dentistry |
| Delivery | Instant download · lifetime re-download |
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